Privacy Policy

Last updated: August 29, 2026

At Kaya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

• Your name

• Phone number

• Email address

• Shipping and billing address

• Order and purchase details

• Payment information

• Information you provide when contacting our customer service

• Device and browsing information, such as your IP address, browser type, and interactions with our website

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Arrange delivery and shipping

• Confirm and communicate order details

• Respond to your questions and customer service requests

• Process payments securely

• Improve our website, products, and customer experience

• Prevent fraud, unauthorized activity, or misuse of our website

• Send marketing communications when you have agreed to receive them

• Comply with applicable laws and legal requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Kaya does not directly store your complete credit or debit card details on our servers. Payment information is handled by the relevant payment provider according to its own privacy and security policies.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers when required to operate our business, including:

• Payment processors

• Shipping and delivery companies

• Website and technology service providers

• Analytics and marketing service providers

• Legal or governmental authorities when required by law

These parties receive only the information necessary to provide their services or fulfill legal obligations.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand how visitors use our website, and provide relevant marketing.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information where legally permitted

• Withdraw consent to certain uses of your information

• Opt out of marketing communications

To exercise any applicable rights, you can contact us using the information provided below.

8. Third-Party Services

Our website may contain links or integrations to third-party websites and services. These services have their own privacy policies, and Kaya is not responsible for the privacy practices of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements.

Any updates will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Kaya
Email: 
Phone:  
Address:  

Crafted in Egypt. Made to Last.